-
How long does shipping take, and how much does it cost?
Shipping takes around 6 - 14 business days. We offer free shipping Australia wide! At Gentallow, we craft every moisturizer by hand after you order to ensure maximum freshness and potency. This means your product is made-to-order, never pre-made or sitting on a shelf! 📦 Processing & Shipping Timeline: 1️⃣ Handcrafting Time: 2 business days (we pour, whip, and prepare your jar with care). 2️⃣ Shipping Time: 6–14 business days (depending on your location). Total Estimated Delivery: 8–16 business days from order date.
-
Why is Tallow Moisturiser good for men?
Beef tallow moisturizer is particularly beneficial for men because it provides a simple, no-fuss solution to skincare. Men often have thicker, coarser skin, and beef tallow, rich in essential fatty acids and vitamins, deeply nourishes and hydrates without feeling greasy or heavy. It helps repair and protect the skin from environmental stressors, making it ideal for guys who are active or exposed to the elements. The natural properties of tallow also support skin elasticity and soothe irritation, which is especially helpful after shaving. Plus, with the added benefits of earthy essential oils like Cedarwood, it offers a subtle, masculine scent that feels refreshing without being overpowering.
-
How long will my Tallow Moisturiser last?
Kept in a cool, dry, and dark place, your Tallow Moisturiser will last up to 8 - 12 months.
-
Are these products made in Australia?
Yes! Every Gentallow moisturiser is handmade in Australia 🇦🇺. We craft each one fresh to order to ensure maximum potency and shelf life—no pre-made batches sitting around. By making your moisturiser after you order, we guarantee it’s as fresh as the day it’s whipped. Plus, you’re supporting a small Aussie business committed to quality, not mass production.
-
Return Policy
Gentallow Satisfaction Guarantee We stand by our products. If you’re unsatisfied, we’ll make it right. ✅ 100% Money-Back Guarantee: Try your moisturiser risk-free. If it’s not for you, request a refund within 14 days of delivery. we ask that at least most of the product remains (e.g., Only a few uses used). ✅ How It Works: Contact us at gentallow@gmail.com to start your return. Ship it back (you cover shipping). Once received, we’ll refund your payment within 48 hours. ⚠️ Damaged or faulty? We’ll cover return shipping and send a replacement ASAP. Your statutory rights under Australian Consumer Law apply.
-
Is this product suitable for sensitive skin?
Yes, beef tallow is known for being gentle and non-irritating, making it suitable for most skin types, including sensitive skin. The natural, minimal ingredient list reduces the likelihood of irritation. For those with particularly sensitive skin, we recommend our essential oil-free option or our 100% Pure Whipped Tallow moisturiser to provide all the nourishing benefits without any added fragrances or oils.
-
How long does one jar last?
A little goes a long way with whipped tallow, so a 100ml jar can last several months depending on how frequently you use it. Typically, you only need a small amount to cover a large area of skin.
-
Is it safe to use on cuts or irritated skin?
Yes, both tallow and the essential oils used have anti-inflammatory and healing properties. However, if you have a severe skin condition, it's always a good idea to consult with a healthcare provider first.